What protections does the ACAA offer against retaliation?

The correct answer highlights a fundamental aspect of the Air Carrier Access Act (ACAA), which is the protection against retaliation for individuals who assert their rights or file complaints regarding discrimination or accessibility issues within the airline industry.

This provision is crucial because it ensures that individuals, particularly those with disabilities, can raise concerns or report violations without fear of negative consequences, such as being fired, having their travel arrangements disrupted, or being subjected to punitive measures by the airline. By safeguarding these rights, the ACAA promotes a culture of accountability and encourages complaints to be made, ultimately advancing accessibility standards within the airline industry.

The other options do not accurately represent the intent or provisions of the ACAA. For example, suggesting that the act encourages airlines to fire complainants directly contradicts the law's purpose of protecting individuals. Similarly, any mention of refund mandates or the requirement for airlines to ignore complaints misrepresents the act's focus on promoting fair treatment and access for all passengers.