ACS Air Carrier Access Act Practice Exam

Question: 1 / 400

When should STAT-MD be contacted?

For routine customer inquiries

For professional authorization regarding flying abilities

The correct choice highlights that STAT-MD should be contacted for professional authorization regarding flying abilities. This is crucial in situations where a passenger's health status might affect their ability to travel safely. STAT-MD is typically involved in assessing medical conditions and providing guidance to airlines about a passenger's fitness for air travel, especially when specific medical issues or disabilities are involved.

Communicating with STAT-MD ensures that airlines can make informed decisions based on medical guidelines and safety protocols, which is vital for the health and safety of all passengers on board. It underscores the importance of having qualified medical professionals involved when determining a person's ability to fly, rather than relying on routine inquiries or general travel policies.

In contrast, routine customer inquiries, boarding policy clarifications, or lost luggage claims do not necessitate the specialized medical input that STAT-MD provides, which is why those options are not applicable in this context.

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For boarding policy clarifications

For lost luggage claims

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