How can electronic ticketing processes be made more accessible?

The correct answer highlights the importance of making electronic ticketing processes navigable for individuals with visual impairments. Accessibility in electronic systems is crucial to ensure that all passengers, regardless of their abilities, can independently complete their purchases and manage their travel plans. This includes the design of websites and applications that accommodate assistive technologies, such as screen readers or braille displays, which help visually impaired individuals interact with digital interfaces.

Given that the focus of the Air Carrier Access Act is to promote equal access to air travel services for persons with disabilities, it's vital that electronic ticketing systems are inclusive. This can involve implementing features like text enlargement, contrast adjustment, and keyboard shortcuts that make it easier for those with visual impairments to navigate and access the services they need.

In contrast, the other options do not enhance accessibility. Using conventional paper tickets may not incorporate the advancements in technology that could improve user experience for all travelers, particularly those with disabilities. Limiting access to frequent travelers creates a barrier for occasional travelers, which contradicts the aim of providing inclusive travel experiences. Lastly, providing alternative services only at the airport implies a lack of flexibility and may not cater to individuals who require accessible solutions at different stages of their travel, from booking to boarding.