How must airlines ensure accessibility at airports according to the ACAA?

Airlines must ensure accessibility at airports according to the ACAA by providing accessible facilities, services, and accommodations throughout the travel process. This requirement reflects the law's goal of ensuring that individuals with disabilities have equal access to air travel and can navigate airports without facing unnecessary barriers.

Accessible facilities include features such as ramps, elevators, and accessible restrooms, which allow individuals with mobility impairments to move easily through the airport. Additionally, services may encompass specialized assistance like wheelchair services, signage that is clear and easy to read, and staff training to assist passengers with different types of disabilities. Accommodations might also include provisions for boarding, seating arrangements, and assistance during layovers, ensuring that passengers with disabilities are supported at every stage of their journey.

By focusing on comprehensive accessibility rather than limited measures, the ACAA aims to foster an inclusive environment within the air travel system.