How must airlines handle reservations for passengers with disabilities?

Airlines are required to accept and facilitate reservations for passengers with disabilities under the Air Carrier Access Act (ACAA). This legislation mandates that carriers cannot refuse service to individuals based on their disabilities. Instead, they must ensure that all passengers, regardless of their disabilities, can make reservations in an accessible manner. This includes providing necessary assistance and accommodations as required.

The emphasis on acceptance and facilitation of reservations reflects the commitment to ensuring equitable access to transportation for everyone, aligning with the broader goals of non-discrimination and accessibility outlined in the ACAA. Thus, airlines bear the responsibility to assist passengers with disabilities in securing their travel arrangements without imposing barriers.