What actions may be taken if an airline fails to assist passengers with disabilities?

If an airline fails to assist passengers with disabilities as mandated by the Air Carrier Access Act (ACAA), enforcement actions and penalties may be imposed by the Department of Transportation (DOT). This is significant because the ACAA establishes requirements for airlines to ensure accessibility for individuals with disabilities. The DOT has the authority to enforce these regulations and can take action to correct non-compliance, which may include fines or other penalties aimed at ensuring that airlines adhere to the established standards of treatment for disabled passengers.

Furthermore, this enforcement mechanism is designed to uphold the rights of passengers with disabilities, ensuring they receive the necessary assistance while traveling. The DOT’s role emphasizes the need for accountability among airlines, reinforcing the importance of compliance with accessibility regulations. Thus, when an airline neglects its responsibilities towards passengers with disabilities, the DOT can step in to impose appropriate measures to protect the rights of these passengers.