What are airlines required to do for passengers needing mobility assistance?

The correct response underscores a pivotal obligation airlines have under the Air Carrier Access Act (ACAA). Airlines are mandated to ensure that passengers who require mobility assistance have access to appropriate mobility devices when requested. This reflects the law's emphasis on equal treatment and access for individuals with disabilities, affirming their right to travel without facing unnecessary obstacles.

Having proper mobility devices available, like wheelchairs or other assistive technologies, is essential to facilitate the travel experience for these passengers. Airlines must be prepared to accommodate these needs actively, ensuring that their policies and practices align with the overarching goal of accessibility in air travel.

In contrast to the other options, providing escorts to all boarding areas or offering discounted tickets does not directly relate to addressing mobility assistance needs, and while having designated areas for waiting may provide some comfort, it does not directly fulfill the practical requirements for those needing mobility assistance. The primary focus remains on the availability and provision of the proper mobility devices to ensure that all passengers can navigate the airport and boarding processes effectively.