What happens if an airline fails to comply with the ACAA?

If an airline fails to comply with the Air Carrier Access Act (ACAA), it may face civil penalties and further legal action from the Department of Transportation (DOT). The ACAA mandates that airlines provide necessary accommodations to passengers with disabilities, and failure to adhere to these regulations can lead to significant repercussions. The DOT is responsible for enforcing the ACAA and ensuring that airlines adhere to the standards set forth to protect the rights of individuals with disabilities. As a result, violations can lead to investigations, fines, and other legal actions aimed at compelling compliance and ensuring accountability.

While other consequences such as issuing refunds or restrictions on operations might occur, the most direct and immediate implications of non-compliance under the ACAA involve civil penalties and potential legal actions initiated by the DOT. This serves to uphold the standard of accessibility required by the ACAA and reinforces the commitment to protect passengers' rights.