What is the time limit for Frontier to respond to a customer who checks a wheelchair?

Prepare for the ACS Air Carrier Access Act Exam with engaging quizzes and in-depth questions. Each question is accompanied by explanations and insights to get you ready for your test!

The time limit for Frontier to respond to a customer who checks a wheelchair is established to ensure that travelers with disabilities receive timely assistance. Under the Air Carrier Access Act (ACAA) and related regulations, airlines are required to respond to requests for assistance promptly and efficiently.

In this context, the correct answer indicates that airlines must provide the checked wheelchair or notify the customer about its availability as soon as possible, but no later than 30 minutes after the aircraft arrives at the gate. This timeframe is crucial for passengers who depend on mobility devices, as delays in receiving assistance could hinder their travel experience and lead to further complications.

Options that specify immediate responses or timeframes outside of the standard established by the ACAA would not adequately meet the legal requirements for timely service. Therefore, the correct response aligns with the established regulations, ensuring that airlines provide necessary support to customers with disabilities.

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