What responsibility does Frontier have when a customer checks a wheelchair?

Prepare for the ACS Air Carrier Access Act Exam with engaging quizzes and in-depth questions. Each question is accompanied by explanations and insights to get you ready for your test!

When a customer checks a wheelchair with Frontier or any other airline, the airline is responsible for handling that wheelchair appropriately throughout the travel process. This includes reassembling the wheelchair if necessary after it has been checked, ensuring that it is returned promptly to the customer upon their arrival.

This responsibility is important because individuals who use wheelchairs often rely on them for mobility and independence. Airlines must handle such mobility devices with care to ensure that they remain in good condition and are returned without delay. The prompt return of the wheelchair helps to minimize inconvenience and distress for the passenger.

Additionally, while airlines do have general liability concerning damage to passenger property, the focus of this responsibility specifically encompasses the handling and timely return of wheelchairs, ensuring that passengers can navigate the airport and their destination without undue hardship.

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