Which is a key requirement for airlines regarding physical barriers for disabled travelers?

A key requirement for airlines regarding physical barriers for disabled travelers is the obligation to provide accessible services and accommodations throughout the entire travel process. This encompasses all aspects of travel, from the moment a passenger arrives at the airport until they reach their final destination. It includes access to the terminal, boarding procedures, in-flight services, and disembarkation.

Airlines are required to ensure that disabled passengers can navigate through different stages of their journey without encountering physical obstacles or barriers. This means that the airline must address accessibility in a holistic manner, rather than limiting their responsibility to just certain areas or specific types of assistance.

While creating designated areas for disabled passengers and adhering to federal airport accessibility guidelines are important, they do not fully cover the comprehensive nature of service that airlines must provide. Additionally, the requirement for personal assistance is not as absolute as stipulated in the key provision; airlines must provide assistance when necessary, but not for every passenger unconditionally. Therefore, ensuring that all aspects of the travel experience are accessible to individuals with disabilities is critical for compliance with the Air Carrier Access Act.