Which of the following entities does the Air Carrier Access Act (ACAA) apply to?

The Air Carrier Access Act (ACAA) applies to a wide range of entities involved in the air travel experience, including ticket counter and agents, flight crew members, and reservations agents. This inclusivity is essential because the ACAA is designed to ensure that individuals with disabilities have equal access to air travel.

When considering ticket counter and agents, their role is critical at the beginning of the travel process where they assist passengers with ticketing and boarding arrangements. Furthermore, flight crew members are essential because they ensure the safety and comfort of all passengers during the flight, which extends to accommodating the needs of individuals with disabilities. Reservations agents play a vital part in the pre-travel experience by managing bookings and addressing specific requirements that travelers with disabilities might have.

By encompassing all these roles – ticket agents, flight crew, and reservations agents – the ACAA ensures comprehensive coverage for adherence to accessibility standards across the entire air travel journey, thus promoting an inclusive travel environment for individuals with disabilities.