Which of the following is NOT a step when assisting a customer carrying a POC?

In the context of assisting customers with a Personal Oxygen Concentrator (POC), it is important to understand the proper procedures to ensure safety and compliance with regulations. Assigning a bulkhead seat is not a necessary or standardized step when assisting a customer carrying a POC. While bulkhead seats may provide additional space or proximity to exits for some passengers, they are not automatically assigned for individuals using a POC.

In fact, specific regulations and airline policies often dictate seating assignments based on safety considerations, the aircraft's configuration, and the individual needs of the passenger rather than a blanket rule for those using oxygen devices. Each passenger's situation may differ, and the decision must sometimes be tailored based on specific safety protocols or individual needs rather than a presumption that a bulkhead seat is always preferable or necessary.

On the other hand, determining if the POC is approved is a critical first step, as airlines must ensure that the device complies with safety guidelines set forth by the Federal Aviation Administration (FAA) and the airline itself. Additionally, reviewing a completed medical authorization is essential to confirm that the passenger is medically cleared to use the device during the flight. Assigning a window seat may be more common as it often provides a more favorable experience for passengers who